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Got questions?
Frequently Asked Questions
Check out our frequently asked questions below. If you have a question that is not answered here, please contact us so we can help you clear up any doubts and sign up for your Light Travelers experience!
What vehicles do you specialize in?
We specialize in Mercedes Benz 144’ and 170’ Sprinter models.
Do you offer installation?
We offer installation at our Huntington Beach location or through our dealers. Send us an email at info@lightravelersusa.com or call us at 800-244-4938 to schedule the installation of any of our products.
What is your return policy?
We offer a full refund for unopened products returned within 15 days of purchase. For opened products, a 15% restocking fee will be applied. To initiate a return, please send an email with your order number to info@lightravelersusa.com, and we will assist you with the return process. You can also call us at
800-244-4938 for further assistance.
800-244-4938 for further assistance.
How long will delivery take?
Products ship directly from our warehouse in Huntington Beach, CA. Transit times vary between 1-5 days.
How long before my order ships?
If the product is in stock, it will ship within 24-48 hours. If it is not in stock, shipping can take up to two weeks.
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